Frequently Asked Questions

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Yes! We have Free Plan, in which you can track your Sent mails without any limitations. There will be no limit on the number of emails tracked or the number of notifications you receive for those emails. And it is free for forever. However, We ask our Free Plan users to keep the “Sent via Doubletick” signatures in all emails sent with tracking.

Doubletick offers a Free Plan, which includes our email tracking service at no cost. In order to promote our product, we ask our Free Plan users to keep the “Sent via Doubletick” signatures in all emails sent with tracking. Still you can remove branding of Doubletick by Upgrading your account to Doubletick Pro.

You can install Doubletick for Gmail or GSuite directly from our website. To do so, click "Add to Chrome" or “Install Pro” on our website.

If you send an e-mail to multiple recipients (Either with To, CC, or BCC fields), you will receive a notification that 'someone' opened your e-mail when any of recipient opened it. If there are multiple recipients, we cannot confirm which recipient (and associated email address) opened the message.